PAVEMENT VIEWS

What do we mean by a transformational technology? For me it means that the technology must change the way we do things at a fundamental level. It must change human behavior.

This article highlights three common documentation errors: explaining what users already know, detailing things they can't control, and failing to explain non-obvious yet crucial information. It stresses that such "noise" frustrates users, increases costs, and indicates a fundamental failure to prioritize user needs in documentation.

Stop documenting basic tasks! Your microwave manual nails it: 80% cooking, 20% how-to. Software docs often flip this, acting as a band-aid for bad UI. Focus on complex "secondary scenarios" and let friction-free design speak for itself. Documentation isn't a safety net; it's a tactical weapon. Use its limited ammo wisely, or it's just noise.

Want to ace your next interview? Here's your cheat sheet: research the company, interviewer, and your projects.