PAVEMENT VIEWS

Way back in the early 2010s, I remember explaining my concept of a perfect Help site as a collection of documents in a bucket with no...

Technological tools enhance but don't replace fundamental writing skills, emphasizing the need for skilled writers despite advancements.

Exploring how Bring-Your-Own-Device (BYOD) policies can enhance productivity and address hardware inequality in IT companies.

The car stood at the side of the road, idling; like a hunter waiting for its prey to show itself.

This article emphasizes balancing control and accepting life's randomness.

The article emphasizes the importance of meticulous preparation and attention to detail in the job application process for writers.

Discover the challenges and solutions for making remote work and work-from-home a success in our rapidly evolving work landscape.

Exploring how GAI is set to revolutionize the role of product documenters, transform the landscape of documentation and user guides.

Discover how letting go and empowering others can unlock new opportunities for personal and professional growth."

As product documenters, it is our remit to solve customer queries without making them reach out to the support team. But figuring out...

Much of the documentation we churn out today is mostly aimed at procedures and troubleshooting

Getting a team of disparate individuals behind an idea is hard especially when you are trying to run the team in a democratic manner.

The technical writing or product documentation team must step in to add information about impacts, considerations, and gotchas.

The prominence of documentation is inversely proportional to the usability of the product.

Screenshots in software product documentation have always been a contentious issue – you either like them or you hate them.

Writing, like any other skill, improves the more you do it. In his book Outliers, Malcolm Gladwell explores the importance of doing...

Published authors, movie actors, sportspersons are professionals and perform on cue. So do accountants, HR executives, product managers, etc

If you are anything like me, you must encounter numerous situations where you ask yourself, “Why hasn’t anybody solved this problem?” 

The fox saw a bunch of inviting grapes hanging high up on a vine. It was too high to reach. After a few attempts, he gave up and consoled...

Action is a default human behavior. When faced with a problem, our instinct is to get going on the solution.