PAVEMENT VIEWS

A spectator's take on life

Two approaches to AI: External engagement and internal empowerment

AI initiatives fall into external (customer-facing) and internal (efficiency-driven).

Vinay Payyapilly

Feb 32 min read

Way back in the early 2010s, I remember explaining my concept of a perfect Help site as a collection of documents in a bucket with no...

Vinay Payyapilly

Jul 28, 20242 min read

Technological tools enhance but don't replace fundamental writing skills, emphasizing the need for skilled writers despite advancements.

Vinay Payyapilly

Jul 22, 20242 min read

Such paradigm-shifting technologies grow the industry or force people upstream.

Vinay Payyapilly

Mar 28, 20232 min read